FAQs

Q. How does Rebate Rewards work?

A. Upon enrollment, you may order a one-year supply of quarterly Rebate Request forms. At the end of each quarter, submit a Rebate Rewards request and dated receipts of purchases to receive 10% back. (Maximum amount of receipts will be specified on your quarterly Rebate forms.) Receipts must total a minimum of at least $10 each quarter and membership must be active at time of purchase and redemption to receive a rebate. Forms for each quarter must be submitted no later than 30 days after the end of that quarter.

Q. How long does it take to process my Rebate Reward request?

A. Rebates are typically mailed to the member within 15 days after requests and itemized receipts are received by the Member Service Center.

Q. Where are the participating business locations?

A. You may send in receipts from any business within the United States.

Q. If I have earned the maximum dollar amount of receipts, do I have to wait until the end of the quarter to submit my request?

A. Any time during the quarter, you may submit your quarterly request and receipts. If you have not collected the maximum dollar amount of receipts and expect to spend more that quarter, it would be wise to wait until you have the maximum dollar amount of receipts and then submit your request and receipts.

Q. I'm out of my quarterly Rebate Request forms. What should I do?

A. After you have submitted your last Rebate Request form, call 1-877-887-8052 (Mon-Fri; 7am-8pm, CT) to request a new set of Rebate forms.

Q. Who should I call with questions about this benefit?

A. Please call 1-877-887-8052 (Mon-Fri; 7am-8pm, CT) and a Member Service representative will be happy to help you.

Q. Is there a time frame in which I must send in my receipts to get my cash rebate?

A. Yes. The Rebate Request and receipts should be submitted no more than 30 days after the end of the quarter.

Q. I forgot to submit my receipts for the quarter. Can I submit them next quarter?

A. No. Receipts must be submitted no later than 30 days after the end of the quarter for which they were collected.

Q. What file formats can I use to save and send my receipts?

A. You can save and send pictures of receipts as a JPG or PDF.

Q. How do I attach my receipt(s) to the email?

A. Click on “How Many Receipts”. Browse to find the file you saved your receipts to, then select the receipt(s) you want to attach.

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